Support

We’re Here to Help

Clear answers, fast assistance, and everything you need for a smooth experience with your EngraciaMart products.

Your comfort matters to us. Whether you’re setting up your massager, troubleshooting an issue, or simply want guidance on best practices, our support resources are designed to make everything easy and stress-free.

How We Support You

⭐ Product Setup Help

Step-by-step assistance to get your massager ready for use — from charging to adjusting straps and understanding the controls.

⭐ Troubleshooting Made Simple

Common concerns explained clearly, with easy solutions for issues like heat settings, vibrations, or power behavior.

⭐ Care & Cleaning Advice

How to maintain your massager safely, extend its lifespan, and ensure optimal performance every day.

⭐ Usage Recommendations

Tips to help you get better results — whether you need neck relief, back relaxation, or full-body tension release.

⭐ Warranty & Replacement Info

Peace of mind through clear coverage details and how to request support if needed.

Our Promise to You

✔ Fast, friendly assistance
✔ Clear and practical solutions
✔ A customer-first approach
✔ A focus on comfort, wellness, and satisfaction